Remote Support Specialist (L2 Tech) Networking support. 3 to 5 Yrs Experience
Surlin's leading MNC Software Client (Global Leader in Software) requires candidates for Remote Support Specialist (L2 Tech).
Desired Profile:
Remote Support Specialist (L2 Tech) -
Work city Bangalore, Hyderabad
Willing to Work in Night shifts.
Job description
# Receive initial problem notification from customer service center or other contract specific source
# Problem source identification
# Provide SW remotely
# Problem severity / impact validation
# Problem determination
# Provide support for the IBM Standard Desktop Products at the End User's work
# Apply emergency software fixes in support of problem resolution
# More than 24 months of experience.
# 15 years of education required
# Total 3 to 5 years of experience required
## Required Skills - Technical and Non Technical
# Networking & WindowsXP OS.
Certifications like Lotus Domino Admin /MCSE / CCNA are Preferable.
# Addition to the above the agent should have good communication skills
# Windows Xp
# Networking
# Lotus Notes
Required
* Bachelor's Degree
* English: Fluent
mail profiles to
L2@surlin.com
Interested candidate can call
Hansita -9971055389 neema 9480550960 sneha----09600990258
Surlin is a Bangalore Based Organization with Franchisees in about 15 cities across India and specializes in Recruitments, Corporate Training, Elearning etc. You can get more information about us at
www.surlin.com
Get More information about us at
www.surlin.com
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